7
Years of engineering
Professional software engineering experience before founding Red Cypress Pro.
Fix it today. Pay when it's done.
Red Cypress Pro is the tech support Baton Rouge homes and small offices have been waiting for. WiFi that never drops. Cameras that record to your drive. Smart home that just works. The same engineer designs it, installs it, and answers the phone when anything needs attention, so you never explain yourself to a call center again.
Every call, quote, install, and follow-up goes through the same person. No hand-offs, no call centers, no mystery subcontractors. You know who's coming and you have their number.
Five-minute phone scope or a $40 Remote Rescue video call. Either way, real diagnosis, not a script.
Proposal with honest numbers before any work starts. If scope shifts, we agree in writing first.
30-minute professional arrival window. “On my way” text when I’m 15 minutes out. Work clean, test everything, leave only when you understand how to use it.
If anything I installed or configured stops working through normal use, I come back and fix it. No charge.
Three line items. No tiers, no upsells, no “packages” designed to confuse you. Senior-level engineering at a steady, predictable rate, $2 per minute, whether the work happens on a video call or in your living room.
The Digital Service Call. A 20-minute diagnostic and repair session on video with the same engineer who would come to your house. Most small problems are resolved before we hang up.
Standard rate for all on-site work, installs, troubleshooting, infrastructure, theater, anything in your home. One-hour minimum. No drive-out fee inside the standard service area.
On-site design and planning for infrastructure projects, new WiFi, cameras, smart home, theater. We map the home, talk through what you actually need, and leave you with a written quote.
Nine services that cover everything under your roof, delivered by the same senior engineer, backed by a 90-day workmanship guarantee. One number. One person. One standard.
No problem is too small for a proper fix. Remote Rescue $40 (20 min) or in-home labor at $120/hr. Printers, devices, passwords, anything broken.
Hardwired mesh installs, dead-zone elimination, guest & IoT network segmentation.
Lighting, thermostats, locks, scenes, voice control, designed to work together, not fight each other.
Local NVR systems that record to your own drive. No monthly fee, no cloud subscription, no third-party access.
ChatGPT, Claude, and other AI tools, set up for your actual workflow, with real training on how to use them well.
Monitor setup, webcam lighting, speakerphone, reliable video call environment, done in a day.
Password manager setup, two-factor auth, account recovery, actually locked down.
TV mounting, surround sound, projectors, universal remote, calibrated and easy to operate.
Total technology stewardship. Priority response, ISP coordination, proactive maintenance, one number for everything under your roof.
Whether it's your living room or your boardroom, the standard stays the same.
On-demand engineering leadership for offices too small for an IT department and too serious to wing it. Fixed scope, written numbers, no surprise invoices.
New-computer provisioning, data migration, and a documented baseline so the next one takes an hour instead of a day.
Drive, Dropbox, OneDrive, Box, any direction. Access rules, shared-drive structure, and a paper trail.
Pilot-first, validated migrations. See the TCP case study for how a $3,000 fixed-fee HR consolidation runs end to end.
The small Python script, the webhook, the back-office integration, engineered to keep working after I hand it off.
TCP had their HR stack split across WorkBright and a half-configured Zoho People. Onboarding, documents, clearances, and PTO tracked in two places, always slightly out of sync. We moved everything into one authoritative platform in four weeks.
Lee, a retired law enforcement officer, didn't need a new machine, he needed the right one. I helped him source a clean used Lenovo ThinkPad for $250, then came to his house to set it up: bloatware removed, password manager seeded with his logins, personal photos migrated off his old device intact. One visit, done.
Primary service area is East Baton Rouge and Ascension parishes. Larger projects travel. Remote Rescue is available anywhere with a decent internet connection.
New WiFi install, security cameras, smart-home upgrade, home theater, or a small-office migration, the first conversation is free and there's no obligation. I'll reply the same day.
Free. Same-day reply. No commitment.
Start with a $40 Remote Rescue, twenty minutes of dedicated engineering on video. Most frustrations end on the call. If they don't, your $40 is fully credited toward your first hour of on-site labor.